All our products are shipped Via DHL Express International which is the fastest and most reliable service provider. Our distribution centre is Bali, Indonesia
- Free Express Shipping World wide for orders over the value of $250 (USD)
- Free delivery In Bali.
- International orders under the value of $250 (USD) will be subject to a flat rate of $30 (USD). This will be charged at check out.
- You will receive your order between 3-6 working days from dispatch, order can be tracked at any time following the link sent via email confirming order has been shipped, tracking details are provided.
- Delivery times can be affected by circumstances outside the control means of Scarlet Begonia, or DHL. Scarlet Begonia will not be liable for any inconvenience caused by late delivery.
- All customers are responsible for covering the customs duties / taxes charges imposed by the government regulating the place of final delivery. We urge all customers to make contact with the relevant customs clearing authorities to get a exact value, or limitations associated to clearing your desired order.
- If taxes / duties are refused by the customer, the order can be returned to Scarlet Begonia. The customer will be entitled to a full refund minus the cost of the shipping to return the product, as well as the forfeiting of any free shipping incentive incurred at check out.
- Once dispatched you will receive a tracking number, should you have any queries related to the shipping, we urge you to make contact with DHL directly.
- Upon receiving your package, a signature it required to confirm order has been received.
- Order are dispatched within 1 to 3 days of placing your order.
- For any further queries, please make direct contact with us via our Watts App customer service number.
